Refund policy

At HenleyStudy, we provide digital study guides, exam preparation materials, downloadable resources, practice content, templates, and online learning products.

Because our products are delivered electronically and can be accessed immediately after purchase, all digital product sales are final once the product has been downloaded, accessed, opened, or delivered.

No Returns After Download

Digital products cannot be physically returned. Once a digital product has been downloaded, accessed, or delivered to the customer, HenleyStudy cannot accept a return, exchange, or refund request.

By completing your purchase, you acknowledge and agree that:

  • You are purchasing a digital product
  • The product is delivered electronically
  • Access may be provided immediately after payment
  • Once downloaded, accessed, opened, or delivered, the sale is final
  • No refund, exchange, or return will be provided after download or access, except where required by law

Please Review Before Purchasing

Before completing your order, please carefully read the product description, file details, product inclusions, and any preview information provided on the product page.

Each product page explains what is included, such as study guides, practice questions, model answers, exam strategies, templates, mock exams, worksheets, or bonus materials.

When We May Assist

We want every customer to receive the correct product. HenleyStudy may review a request in limited cases, such as:

  • You purchased the same product more than once by mistake
  • You did not receive your download link or access email
  • The file is damaged or cannot be opened
  • The wrong digital product was delivered
  • There is a technical issue preventing access to the purchased file

Where possible, we will first provide a replacement file, updated download link, or technical support.

Download or Access Issues

If you experience any issue accessing your digital product, please contact us as soon as possible. We will assist you in receiving the correct file or access link.

Contact Us

For support, please contact:

HenleyStudy
Email: support@henleystudy.com

Final Purchase Agreement

By purchasing from HenleyStudy, you confirm that you understand you are buying a digital download product and that no returns, refunds, or exchanges are available once the product has been downloaded, accessed, opened, or delivered, except where required by applicable law.